6 Ways To Improve The Patient Experience
November 8, 2018
Whether we like it or not, health care is also about customer service. The diagnosis is not the only thing that patients are concerned about;
Business
Transmitting Personal Health Information by Fax
September 25, 2018
Faxing is considered a secure form of communication by Federal and Provincial Privacy Commissions, and is a common method of sharing information in health care.
Proofreading Documents in MS Word
August 8, 2018
Proofreading isn’t easy. Your eyes and brain want to tell you that everything is just fine. However, proofreading is about the details – spelling, grammar,
Responding to the Online Ratings of Your Practice
March 16, 2018
In the old days, before the internet, word of mouth was everything. If you needed a plumber, a new ladder or a good meal out,
Daily Leadership Activities for Physicians to Make Life Easier and More Enjoyable (Part 2)
February 27, 2018
Physician burnout is a real issue in Canada. Thankfully, Dr. Dike Drummond provides nine simple leadership skills that, when performed intentionally every day, can drastically
Is Your Medical Transcriptionist Cloud Usage Putting Your Company’s Information at Risk?
February 22, 2018
Symantec publishes a report “Shadow Data Report: Risks of Employee Cloud App Use and Abuse” each year. It is located at https://resource.elq.symantec.com/LP=4717?cid=70138000000zaeFAAQ&inid=symc_office365_soln_to_leadgen_form_LP-4717_1H-2017-shadow-data-report. In it,
Do You Know What You’re Paying For?
February 7, 2018
The medical transcription industry is a multi-billion dollar industry (yes, that’s not a typo, it’s multi-billion). If how you’re invoiced is not transparent and straightforward,
Daily Leadership Activities for Physicians to Make Life Easier and More Enjoyable (Part 1)
January 17, 2018
Physician burnout is a real issue in Canada. The Canadian Medical Association (CMA) suggests that 54 percent of Canadian physicians have symptoms of burnout. There
How Dirty is Your Office Desk?
January 9, 2018
If you are sitting at your office desk right now, you might want to grab some hand sanitizer and disinfectant wipes before you read this.
Document Preparation Time
January 3, 2018
Ever wonder how much time you spend each day on documentation? Would you believe 10%? Recent statistics show that the average physician spends 10% of
