Priority Policy

Contract for Priority Service

Yes – proceed with dictation

No – must contact office at 416-503-4003 for availability

Maximum Dictation Length

20 minutes

Time Available

Business hours only (9 am – 5 pm, Monday – Friday)

Cut-off time

To ensure same day return, please complete dictation by 12 PM EST/EDT

Minimum 1 hour before 3 pm for every 10 minutes of dictation

10 minutes – submit by 3 pm

15 minutes – submit by 2:30 pm

20 minutes – submit by 2 pm

 

Dictations received past cut-off

Returned next business day

Other

Contact the office (see above).  We’ll do our best to accommodate your requests.

NOTE:  If you mark a job as priority outside of office hours, it will not be picked up for transcription until the next business day.