Industry Articles

Choosing the Right Recorder

So you’ve made the decision to dictate your letters or notes using a digital recorder.  Now you have to pick the right one for the job.  There are several things to consider. What do you want it for? What audio … read more

Non-Covered Services – Tips for Billing and Collecting

Canada’s melting pot of health care can be a tricky one to navigate from province to province, with each establishing their own set of guidelines governed by separate bodies without a national connection. So a physician practicing in Ontario may … read more

Medically Transcribed Documents are Still Being Faxed in Canada

As Britain’s National Health Service moves to ban fax machines by 2020, Canada is still holding onto this system to communicate between physicians’ offices.  Faxes are used to request and book referral appointments, and to send medical documents. To describe … read more

Keeping Cool During Breakdowns In Communication

This scene may be familiar to you: an older gentleman with an appointment at a clinic that also takes walk-ins watches as patients who came in after him are paraded in and out, prescriptions in hand. His frustration grows until … read more

Digitize Everything: Paperless Tips For Your Practice

Since the 1980s, offices have been dreaming about going paperless. Fast-forward 30+ years and many offices remain just as reliant on paper as they did then. All of that paper results in clutter, cutting down trees, and difficulties finding specific … read more

6 Ways To Improve The Patient Experience

Whether we like it or not, health care is also about customer service. The diagnosis is not the only thing that patients are concerned about; in fact, there are some areas of concern that tend to show up over and … read more

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