Choosing A Medical Transcription Company – Comparison Tool

Here’s a quick and easy way to compare different medical transcription companies.

My priorities for choosing a medical transcription company are:

 

                           _____ Quality                         _____ Pricing
                           _____ Prompt turn around                          _____ Security
                           _____ Responsive customer service _____ Other features

 

 

Company X

2Ascribe

Your Score/Comments

PRICIING

By the line

 

65 characters and spaces (industry standard)

 

Keystroke counting

 

No.  HISTORY is 7 characters, not 35 keystrokes

 

Price per line

 

Contact 2Ascribe

 

Set up fees?

 

No

 

Minimum monthly billing?

 

No

 

Headers and Footers

 

Not counted in line count

 

Detailed billing – can you independently audit your invoice?

 

Yes, invoices show every dictation on a separate line with line count

 

TURNAROUND TIME

Turnaround time

 

Usually next business day

 

QUALITY

Quality Assurance Process?

 

Yes, edited by qualified medical transcriptionists, English as a first language, located in North America

 

Quality

Are there many blanks?  Can you remember what they should be?

How long does it take you to proofread a document?

Yes, we provide high quality documents.  You can listen to the audio if there’s a blank.  And we appreciate feedback so we can improve even more.

 

CUSTOMER SERVICE

Customer Service Hours

 

Monday – Friday, 9 am – 5 pm EST

 

Customer Service Response Time

 

Usually immediate to within ½ business day.

 

OTHER FEATURES

Contract?

 

No

 

Dictation Options

 

·    Telephone – 800 # (no additional charge)

·    Digital recorder audio files

·    3rd party Dictate + (iPhone and Android smart phones)

 

Templates

 

Up to 9 different templates at no charge

 

Documents returned

 

·    Emailed with strong encryption and password

·     WEBshuttle, our secure client web portal

 

Can you listen to dictated audio?

 

Yes, in WEBshuttle, for telephone and digital dictations

 

AUTOfax option

 

Yes, when documents are e-Signed in WEBshuttle.  This saves you administrative time and money

 

THE COMPANY

Location

 

Wholly Canadian owned and operated, located in Toronto, Ontario.

 

Reliability

 

99.94% uptime since 2002

 

PIPEDA and provincial privacy compliance

 

Meets or exceeds.

 

Security

 

2Ascribe has never had a breach

 

Company’s Focus

 

Only medical transcription.  It’s our passion!

 

         

 

 

2Ascribe Inc. is a medical transcription services agency located in Toronto, Ontario Canada, providing medical transcription services to physicians, clinics and other healthcare providers across Canada. Our medical transcriptionists take pride in the quality of your transcribed documents. WEBshuttle is our client interface portal for document management. 2Ascribe continues to implement and develop technology to assist and improve the transcription process for physicians and other healthcare providers, including AUTOfax. AUTOfax works within WEBshuttle to automatically send faxes to referring physicians when a document is e-signed by the healthcare professional. As a service to our clients and the healthcare industry, 2Ascribe offers articles of interest to physicians and other healthcare professionals, medical transcriptionists and office staff, as well as of general interest. Additional articles may be found at http://www.2ascribe.com.  For more information on Canadian transcription services, medical transcription work or dictation options, please contact us at info@2ascribe.com.

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