Thinking of making a change from in-house medical transcription to outsourced? Learn all the benefits of outsourcing and all the cons of keeping things in-house.
|Issue||In-house transcription||Outsourced transcription|
|Hiring||Each time you need to replace employee. Medical transcription may not be one of their strengths.||Find a company that works well for you once. No supervision required. Specialized in medical transcription.|
|Holidays||Statutory pay as legislated in your jurisdiction||n/a|
|Vacation||Coordinate with your plans||Always available|
|Slow periods||Same pay for employee||Pay only for work done|
|Busy periods||Can get back logged||Work always returned within stated turnaround time|
|Editing||On site||Returned within turnaround time|
|Backup documents||Need backup procedures in-house with off site storage of data (includes in-house edits of documents)||Documents (originals) backed up on company’s system (ask how long backup documents are available)|
|Quality||Depends on ability of employee to accurately transcribe documents||Specialists in medical transcription|
|Cost effectiveness||Pay whether busy or slow (plus benefits where applicable)||Pay only for work done|
|Reliability||Sick days, supervising issues||Always available|
|Privacy||Issues around confidentiality and employee possibly knowing patients; need to comply with federal and provincial privacy legislation||Comply with applicable federal and provincial privacy legislation|
Check our medical transcription dictation tips next month to learn more.