Thinking of making a change from in-house medical transcription to outsourced? Learn all the benefits of outsourcing and all the cons of keeping things in-house.
| Issue | In-house transcription | Outsourced transcription |
| Hiring | Each time you need to replace employee. Medical transcription may not be one of their strengths. | Find a company that works well for you once. No supervision required. Specialized in medical transcription. |
| Holidays | Statutory pay as legislated in your jurisdiction | n/a |
| Vacation | Coordinate with your plans | Always available |
| Slow periods | Same pay for employee | Pay only for work done |
| Busy periods | Can get back logged | Work always returned within stated turnaround time |
| Editing | On site | Returned within turnaround time |
| Backup documents | Need backup procedures in-house with off site storage of data (includes in-house edits of documents) | Documents (originals) backed up on company’s system (ask how long backup documents are available) |
| Quality | Depends on ability of employee to accurately transcribe documents | Specialists in medical transcription |
| Cost effectiveness | Pay whether busy or slow (plus benefits where applicable) | Pay only for work done |
| Reliability | Sick days, supervising issues | Always available |
| Privacy | Issues around confidentiality and employee possibly knowing patients; need to comply with federal and provincial privacy legislation | Comply with applicable federal and provincial privacy legislation |
Check our medical transcription dictation tips next month to learn more.
